Multi-channel · AI-powered · Real-time

One inbox.
Every conversation.
AI that never sleeps.

WhatsApp, Messenger, Instagram DMs and ad leads — all in one shared team inbox. A built-in AI assistant replies instantly, scores every lead, and hands off to your team the moment a human is needed.

Open your inbox See how it works
Official Meta APIs · Role-based access · Multi-tenant
Elivapro Connect
Priya Sharma HOT
I want to place an order right now!
now
I
@rahul_k WARM
Tell me more about pricing
2m
F
Aisha Patel
🤖 AI Auto Replied
5m
L
New Lead · Summer Promo COLD
Submitted via Instagram Lead Ad
12m
AI is typing
24/7AI coverage
4channels unified
<1sfirst reply
Scroll to explore
Powered by official APIs from WhatsApp · Messenger · Instagram · Meta
How it works

From first message to closed deal — automated.

Three steps. Zero chaos.

01
Connect your channels

Connect your channels

Link WhatsApp Business, Messenger, Instagram and Lead Ads in minutes via the official Meta APIs. No code. No waiting for approvals.

→
02
AI replies and qualifies

AI replies & qualifies

Your AI assistant greets every customer instantly, answers from your knowledge base, and classifies each lead hot, warm or cold — without you lifting a finger.

→
03
Your team closes

Your team closes

Hot leads surface at the top. Takeover any chat in one click. Assign, tag, leave internal notes, and reply from one shared workspace.

Features

Everything your team needs, nothing it doesn't.

Unified inbox

Unified inbox

WhatsApp, Messenger, Instagram DMs and Lead Ads land in one real-time feed — colour-coded per channel so you always know where a message came from.

💬

Two-way messaging

Reply on any channel from the same composer. Send images, videos, voice notes and documents.

🎯

Lead capture

Facebook & Instagram Lead Ad submissions arrive as rich lead cards — every field, ready to assign.

Team roles

Team roles & assignment

Owner, Admin, Agent and Viewer roles. Assign conversations, track who's handling what, leave private notes your customers never see.

🏷️

Tags & notes

Organise with custom tags and leave private notes for your team inside any chat.

🔒

Secure by design

Per-org data isolation. Server-side credentials. Role-based permissions on every action.

Built-in AI assistant

Your AI agent replies while you sleep.

Switch it on per channel. The assistant handles first response, qualification and follow-up — then steps back the instant a human is needed.

AI assistant dashboard
24/7Replies around the clock
<1sFirst response time
3Channels covered
Hot/Warm/ColdAuto lead scoring
📚

Answers from your knowledge

Add FAQs, policies and brochures. The AI searches them before replying and sends documents directly — and never invents facts it doesn't have.

🎭

On-brand & on-hours

Set a persona, tone and business hours. Outside hours it can reply, stay silent, or hand off. Your choice, per channel.

📊

Qualifies leads automatically

Reads buying intent and tags every chat hot, warm or cold as the conversation unfolds — hot leads rise to the top of your inbox.

⌨️

Live typing indicator

Customers see a real typing indicator on WhatsApp, Messenger and Instagram while the AI works. Your team watches in real time.

🤝

Knows when to step aside

Sensitive topics, questions it can't answer, "talk to a human" requests, or abusive messages — all trigger a clean handoff with a private summary for your agent.

🎮

You stay in control

Take over any chat with one click and the AI pauses. Hand it back when done. Every AI reply is labelled with its full chain of thought on tap.

🤖 See AI Chain of thought · 2 steps · 3308 tok · 6199 ms
Tool · search_knowledge
args: {"query":"return policy"}
→ [{"title":"Refund policy","body":"We don't do any kind of refund or replacement."}]
Tool · classify_lead
args: {"score":"warm","intent":"asking about return policy"}
Our policy is straightforward — we don't offer refunds, returns, or replacements on any of our products or services.

Is there anything specific you're looking into? I can help with more details or connect you with a human if needed.
Channels

Connect every Meta channel.

Powered by the official WhatsApp Cloud API, Messenger Platform, Instagram Messaging and Lead Ads APIs.

WhatsApp Business

Two-way messaging, media, templates, read receipts and the 24h customer-care window — all via the official Cloud API.

  • Free-form messaging inside 24h
  • Approved templates outside window
  • AI typing indicator

Facebook Messenger

Reply to Facebook Page messages, send rich media, and use the Send API with typing indicators.

  • Page-level inbox
  • Typing on/off indicators
  • Message tags for specific use-cases

Instagram DMs

Respond to Instagram Direct messages, story replies and mentions via the official Instagram Messaging API.

  • DMs + story replies
  • Typing indicators
  • Media attachments

Facebook & IG Lead Ads

Lead Ad submissions arrive instantly as rich cards with every form field — AI-classified and ready to assign.

  • Instant webhook delivery
  • AI lead scoring on ingest
  • All form fields captured
What teams say

Built for teams who move fast.

Divyansh Bhandari
"The AI replies so naturally our customers don't even notice. Hot leads bubble to the top and our team only touches the conversations that actually need a human."
Divyansh Bhandari Founder, Elivapro AI Solutions
Team lead
"We went from missing leads in 3 different inboxes to a single feed where the AI handles 80% of first responses. The chain-of-thought trail is brilliant for our QA."
Riya Sharma Sales Lead, Growth Co.
Marketing director
"Setting up took 20 minutes. The WhatsApp bot was live before lunch. The lead scoring alone is worth it — our agents know exactly who to call first."
Aryan Mehta Marketing Director, Brandflow
FAQ

Frequently asked questions.

Is automated AI messaging allowed by Meta?
Yes. Meta explicitly allows automated experiences and chatbots on all three platforms. WhatsApp requires a human escalation path (which our AI has built-in) and templates outside the 24-hour window. Messenger and Instagram allow automation within the standard messaging window. Your AI assistant is always labelled and always has a handoff path to a human agent.
Does the AI pretend to be human?
No. The AI is instructed to identify itself as an automated assistant if a customer directly asks. Every AI reply is labelled in your agent inbox. You can give the assistant a brand persona and name — but it will never claim to be a human.
What happens outside the WhatsApp 24-hour window?
The 24-hour customer-care window starts when the customer last messaged you. Outside it, WhatsApp only allows approved Message Templates. Elivapro Connect enforces this — the composer and AI both block free-form messages outside the window and surface template options instead.
Can I control which channels the AI replies on?
Yes. The AI is enabled per-channel and per-connected-account from the AI assistant settings. You can run it on WhatsApp only, all three, or any combination. You can also take over any individual conversation with one click, pausing the AI for that chat.
How does lead scoring work?
The AI reads the customer's buying intent from the conversation and classifies it as Hot (ready to buy / strong intent), Warm (exploring / interested), or Cold (browsing / off-topic). Classification happens automatically after enough messages and appears as a chip on every conversation in your inbox. Your team can re-classify manually any time.
Is my data isolated from other organisations?
Yes. Every organisation gets a completely isolated data namespace in our multi-tenant Firestore setup. Credentials are stored server-side and never exposed to the browser. Role-based permissions gate every API action.

Start replying smarter today.

One inbox. AI that never sleeps. Your team, finally in sync.

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